REFUND & RETURN POLICY

*REFUND & RETURN POLICY - CARTSERA*

We want you to love your purchase! If you're not satisfied, here’s how we handle returns:

✅ *Returns accepted within 7 days* of delivery  
✅ Product must be unused and in original condition  
✅ COD orders eligible for store credit or exchange  
✅ Refunds for prepaid orders processed within 5-7 days after pickup

To initiate a return, contact us on WhatsApp: +91- 9004596524
Or email: cartserahelp@gmail.com

We do not accept returns on personal care, electronics once opened, or discounted clearance items.